Shipping policy

Thank you for shopping at GwilLilt. We are committed to delivering your selected shirts, pants & trousers, and shorts in a timely and secure manner. Please review our logistics policy below to understand how we process and ship your orders.

Shipping Method

We currently offer one reliable shipping option for all orders: Standard Shipping. This method covers all destinations we serve and includes tracking information once your package has been dispatched.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. You will receive a shipping confirmation email with your tracking number as soon as your order leaves our facility.

Delivery Time

Standard Shipping delivery typically takes 5–8 business days from the date of dispatch, depending on your location. Please note that remote areas may experience slightly longer delivery times. We appreciate your patience during peak seasons, when carriers may experience higher volumes.

Shipping Cost

Shipping fees are calculated at checkout based on your delivery address and the total weight of your items. Please note that we do not offer free shipping at this time. The exact shipping cost will be clearly displayed before you complete your purchase.

Order Tracking

Once your order is shipped, a tracking link will be sent to the email address you provided. You can use this link to monitor the status of your delivery. If you have any questions about your shipment, feel free to contact us at [email protected].

Delivery Issues

If your package has not arrived within the estimated timeframe, or if you notice any damage upon delivery, please reach out to our support team at [email protected] within 7 days of the expected delivery date. We will do our best to resolve the issue promptly.

Address Accuracy

Please ensure that your shipping address is complete and accurate before submitting your order. GwilLilt is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

International Shipping

We currently ship to select international destinations. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. For more details, contact your local customs office.

For any further assistance regarding shipping, please email us at [email protected]. Our team is here to help ensure your GwilLilt order arrives safely and on time.